preloader

Privacy policy

Introduction to Privacy Practices

Neonhire LTD (“Neon HR Group,” “we,” “our,” or “us”) is committed to safeguarding the personal data of our website visitors, clients, and business users. This Privacy Policy explains how we collect, store, use, and disclose your information when you interact with our website, submit forms, or engage with our services in any capacity.

By accessing https://neonhrgroup.com or using our services, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. This document complies with the applicable data protection laws, including the UK GDPR, Data Protection Act 2018, and relevant EU privacy regulations.

Definitions and Key Terms

For this Privacy Policy, the following terms are defined as follows:

Definitions and Interpretations

For this agreement, the following definitions shall apply:

  • Cookies: Small data files stored in your browser when you visit a website. Cookies allow us to recognize your browser, analyze traffic, retain preferences, and enhance user experience.
  • Company: Refers to Neonhire LTD, registered at 128 City Road, London, United Kingdom, EC1V 2NX, with its operating office at 132A Boundary Road, St John’s Wood, London, NW8 0RH, and company registration number 16264350.
  • Country: The United Kingdom is the jurisdiction under which Neonhire LTD is incorporated and operates.
  • Customer: Any company or authorized individual registering or interacting with Neon HR Group to engage our services.
  • Device: Any web-enabled hardware such as a desktop computer, laptop, tablet, or mobile phone used to access the Neon HR Group website or services.
  • IP Address: A numeric label assigned to each device connected to the internet, which can be used to identify approximate geographic location and connection origin.
  • Personnel: Employees, contractors, or authorized representatives acting on behalf of Neonhire LTD.
  • Personal Data: Any information that identifies or can be used to identify a natural person, directly or indirectly—such as name, contact details, identification numbers, or unique online identifiers.
  • Service: The range of services offered by Neon HR Group, including but not limited to HR consulting, recruitment, compliance advisory, workforce development, and strategic HR operations.
  • Third-Party Service: External entities (such as advertising networks, analytics providers, payment processors, or content providers) whose features may be integrated into our website or services.
  • Website: Refers to our official website, accessible at https://neonhrgroup.com.
  • You: The individual or representative of a business client accessing the website, using our services, or submitting information to Neon HR Group.

Information We Collect

We collect personal and business-related information through various channels when you:

  • Visit our website
  • Submit a service inquiry or contact form.
  • Subscribe to our communications.
  • Engage in a transaction with us.
  • Participate in surveys, events, or promotional campaigns.

The types of data we may collect include (but are not limited to):

  • Name and job title
  • Company name
  • Email address
  • Phone number
  • Business address
  • Billing and transaction data
  • Age or confirmation of legal capacity (if required)
  • Login or authentication credentials (if provided through forms)

How We Use Collected Data

We process personal data for legitimate business purposes, including:

Purpose Use of Data
Service Delivery To respond to service inquiries, process requests, and deliver agreed services
User Experience Personalisation To tailor our website content and interactions to your preferences
Performance and Functionality To improve the usability and functionality of our platform
Transactional Communications To confirm bookings, issue invoices, or deliver service documentation
Customer Support To handle support requests, feedback, or issue resolution efficiently
Promotional Messaging (Optional) To send relevant updates, service notices, or event invitations
Legal and Compliance Obligations To fulfil our obligations under applicable law and manage risk

All email-based communications will include opt-out or unsubscribe options where required by law.

Data from Third Parties

We may obtain additional information about you from reputable third-party sources such as:

  • Lead generation partners
  • Publicly available business databases
  • Social media platforms (by your privacy settings)

This data may include business contact information, professional background, or indicators of potential service interest. We use this information solely for B2B engagement, relationship building, or client onboarding.

Sharing of Personal Data with Third Parties

We may share your personal or non-personal data with carefully selected third parties when such disclosure is necessary to deliver our services or enhance your experience. These third parties may include:

  • Technology providers for services such as website hosting, CRM systems, payment processing, analytics, and marketing automation
  • Marketing and advertising partners, who may assist us with audience targeting, campaign delivery, or market analysis
  • Professional service providers, including legal, accounting, or compliance consultants

Appropriate data protection agreements bind all third-party service providers and are only permitted to process your information for the purposes explicitly contracted by Neonhire LTD. Additionally, in a business merger, asset sale, acquisition, or corporate restructuring, we may transfer your data to relevant successors or affiliated entities, provided that the receiving party adheres to data handling practices no less protective than those outlined in this policy.

Email Communications and Direct Marketing

By submitting your email address or engaging with our services, you consent to receive transactional and informational emails from Neon HR Group, including service updates, proposals, billing notices, and relevant content.

We may also use your email address for business-to-business marketing purposes, such as service announcements or event invitations. Any promotional communication will include an option to unsubscribe or manage your preferences. We do not send unsolicited mass emails or disclose your email to third parties for unrelated marketing purposes. Additionally, your email may be used for custom audience targeting on advertising platforms (e.g., LinkedIn or Meta), where permitted, to present relevant content aligned with your business interests.

Data Security and Protection Measures

We employ technical and organizational safeguards to protect your data from unauthorized access, loss, misuse, or disclosure. This includes:

  • SSL encryption for all data transmissions
  • Access controls and user authentication protocols
  • Secure data hosting environments managed by vetted providers
  • Internal data protection policies to ensure only authorized personnel access personal data

While we take reasonable precautions in line with industry standards, no digital system can be guaranteed fully secure. In the event of a data breach, Neonhire LTD will take all necessary steps as required under applicable data protection laws, including notifying affected users and regulators if appropriate.

Data Accuracy, Updates, and Deletion Requests

We encourage clients and users to keep their information accurate and up to date. You may contact us at any time to:

  • Review the personal data we hold about you
  • Request corrections or updates
  • Withdraw your consent to communications
  • Request deletion of your data (subject to legal or regulatory retention obligations)

We may verify your identity to protect your privacy before fulfilling your request. Specific data may be retained temporarily for compliance, backup, or dispute resolution purposes.

Information Sharing with Affiliates

We may share your data with affiliated companies or entities under common ownership or control of Neonhire LTD solely for the purposes outlined in this policy. These entities must treat your personal information according to standards and safeguards.

Legal Jurisdiction and Governing Law

This Privacy Policy shall be governed by and interpreted in accordance with the laws of England and Wales. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the courts located in London, United Kingdom.

Consent to Privacy Policy

By using the Neon HR Group website or services, you confirm that you have read, understood, and agreed to the terms outlined in this Privacy Policy. If you do not agree with any part of this policy, you should discontinue use of our website and services.

Your continued use of our platform following any updates to this policy will be deemed your acceptance of those changes. Material updates will be communicated clearly via email or on our website.

Children's Privacy

The services provided by Neonhire LTD are intended strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from minors under 18. If you are a parent or legal guardian and believe your child has submitted personal information to us, please contact us immediately at info@neonhrgroup.com. Upon verification, we will promptly delete such data in accordance with applicable data protection laws.

Updates to this Privacy Policy

This Privacy Policy may be amended periodically to reflect changes in legal requirements, operational practices, or enhancements to our services. Any material changes will be communicated via our website or through direct email notification where appropriate.

The updated version will be identified by the "Last Updated" date at the top of this page. Continued use of the Neon HR Group website and services after such changes constitutes your acceptance of the revised Privacy Policy.

Use of Cookies and Tracking Technologies

We use various tracking technologies to enhance your experience and ensure optimal website performance.

Cookies

Cookies are small data files stored in your browser. They help us understand how visitors interact with our site, improve navigation, retain preferences, and measure marketing effectiveness. You can manage your cookie settings through your browser at any time.

Google Maps API

We may integrate Google Maps API to deliver location-based features (e.g., office directions). This service may collect certain technical information from your device, including IP address and browser metadata, for functionality and security.

For more information, please refer to Google's Privacy Policy: https://policies.google.com/privacy

Data Protection and Legal Compliance (UK GDPR & DPA 2018)

Neonhire LTD adheres to the provisions of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, which govern the collection, processing, storage, and transfer of personal data within and outside the UK and EEA.

We are committed to upholding the principles of:

  • Lawfulness, fairness, and transparency
  • Purpose limitation and data minimization
  • Accuracy, security, and accountability

Your Rights as a Data Subject

Under the applicable data protection laws, you have the following rights concerning your data:

Right Description
Access Request a copy of your personal data and how it is processed
Rectification Request corrections to inaccurate or incomplete personal information
Erasure ("Right to be Forgotten") Request deletion of your personal data under certain legal grounds
Data Portability Receive a structured, machine-readable copy of your data for transfer purposes
Restriction of Processing Request temporary or permanent restriction of data processing
Objection Object to processing based on legitimate interest or direct marketing
Withdraw Consent Withdraw previously given consent without affecting prior lawful processing

To exercise the above rights, please email your request to info@neonhrgroup.com. We may require proof of identity and may refuse manifestly unfounded or excessive requests

Contact Information for Data Protection Inquiries

If you have any questions or concerns regarding this Privacy Policy or your data, you may contact us at: